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unhappy consumers. Since the BBA launched its legal challenge in October 2010, the FOS has been receiving up to 2,500 PPI complaints each week. The distinct lack of co-operation and deliberate dragging of feet from some banks and lenders has made it virtually impossible to notice any progress PPI cases during this period. We have also noticed that there has been a noticeable increase in paperwork sliding in some cases for very little or no obvious reason. However, this Absolutely Clear judgment means that Banks and other financial institutions should now be in the position to deal quickly, efficiently and fairly with their customers’ PPI complaints.” As set out by the rules of the FSA and enforced by the FOS. We wait with baited breath to see if the Banks and lenders will immediately start processing claims again. |
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